Terms of use

The important one first: nothing on this site is financial or legal advice.

Information, not advice

Nessa provides general information about New Zealand retirement villages, drawn from public statutory filings (each village's Disclosure Statement under the Retirement Villages Act 2003) and public sources. It is not financial advice, legal advice, or a recommendation to enter or avoid any village. Before signing an Occupation Right Agreement, get independent legal and financial advice — the law requires a lawyer to certify your ORA in any case.

Accuracy & corrections

We work hard to read filings correctly and publish our methodologies in full, but filings change and extraction can err. Figures should be verified against the village's current Disclosure Statement before any decision. Operators and residents can request a review of any figure via the contact page; we check against the source document and correct promptly where we're wrong.

Scores are opinions built from filed data

The Capital Back score and Life Score are computed indicators applying published, uniform rules to public filings and public information. They are our honest analysis, not statements by any operator.

Liability

To the maximum extent permitted by law, Bridge Media Ltd accepts no liability for loss arising from reliance on information on this site. Nothing in these terms limits rights you may have under the Consumer Guarantees Act 1993 or Fair Trading Act 1986.

Acceptable use

Don't scrape at abusive rates, misrepresent our data as an operator's own statement, or republish substantial parts of the site without attribution and a link.

These terms are governed by New Zealand law. Last updated July 2026.